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Service

Bulk SMS & Customer Communication

SMS still reaches almost every phone in Kenya. We help you send branded bulk messages, payment reminders, alerts and promotions — and connect SMS to your systems so the right message goes out automatically.

Laptop showing connected systems in front of server racks

Who it's for

  • Schools sending fee reminders and announcements
  • Shops, SACCOs and lenders notifying customers about payments
  • Businesses running promotions or appointment reminders

What we deliver

  • Bulk SMS at KSh 0.60 per SMS
  • Sender ID registration — Safaricom & Airtel: KSh 7,500 one-time
  • Sender ID registration — Telkom: KSh 6,000 one-time
  • Automated SMS from your business system (reminders, receipts, alerts)
  • Contact list management and delivery reports

Benefits

Why choose WikiTeq for bulk sms & customer communication

Your name on every message

A registered sender ID shows your business name instead of a random number.

Clear pricing

KSh 0.60 per SMS with one-time sender ID fees — no surprises.

Automated sending

Connect SMS to invoices, bookings or fee records so reminders send themselves.

Local support

Our Nairobi team helps you set up, register and send your first campaign.

FAQ

Bulk SMS & Customer Communication: common questions

How much does bulk SMS cost?

Bulk SMS costs KSh 0.60 per SMS. Registering a branded sender ID is a one-time fee of KSh 7,500 for Safaricom and Airtel, and KSh 6,000 for Telkom.

What is a sender ID?

A sender ID is the name that appears as the sender of your SMS, for example your business name. It is registered with each mobile network.

Can SMS be sent automatically from our system?

Yes. We connect SMS to your business system so reminders, receipts and alerts are sent without manual work.

Free consultation

Start your bulk sms & customer communication project

Tell us what you're working on. We'll listen, ask the right questions and suggest a practical next step — at no cost.

Phone / WhatsApp
+254 741 043 937
Office
Lonak Business Centre, Kasarani–Mwiki Road, Nairobi
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